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    Return Policy & Warranty

    Sharkbanz 2 and Sharkbanz are protected from defects resulting from faulty workmanship or materials for a period of 1 year from the date of purchase.

    Returns on unused Sharkbanz product will be accepted for 30 days. Product box must be unopened, unused, and contain all packaging inserts. Packaging must be clean and undamaged. Take care in properly packing and shipping your return. Product will be inspected upon receipt and evaluated for refund. Opened and/or used products will not be refunded. Please allow approximately 2 weeks from ship date for return and funds to be processed and deposited into your bank account. Processing time can be faster or slower depending on your banking partner. If purchased through Sharkbanz.com:

    1. Please email connect@sharkbanz.com for all returns processing. If purchased through a retailer, please contact that retailer directly.

    2. In your email to connect@sharkbanz.com include the following:
    • First Name, Last Name
    • Order Number
    • Reason for Return
    3. Await return email and confirmation from Sharkbanz representative. You must receive this confirmation before mailing the product back or we cannot confirm your return and issue a refund.

    4. Customer is responsible for return shipping charges. We encourage you to properly package your product and request for tracking information from your designated courier.