Return Policy & Warranty
**Please note that all International Sales (Orders shipped outside of Australia) are final unless the item is defective at the time of delivery**
WARRANTY INFO::
WARRANTY INFO::
- Sharkbanz 2 product is protected from defects resulting from faulty workmanship or materials for a period of 3 years from the date of purchase.
- FCS x Sharkbanz POD is protected from defects resulting from faulty workmanship or materials for a period of 1 year from the date of purchase.
- Sharkbanz Fishing - Zeppelin is protected from defects resulting from faulty workmanship or materials for a period of 1 year from the date of purchase.
RETURN INSTRUCTIONS:
We offer low cost returns for a refund within 30 days of your original purchase[60-day return policy during holiday period (01/11 through 31/12), provided it is unused and is still in its original packaging. Product box must be unopened, unused, and contain all packaging inserts. Packaging must be clean and undamaged. Please take care in properly packing and shipping your return. Product will be inspected upon receipt and evaluated for refund. Please allow approximately 2 weeks from ship date for return and funds to be processed and deposited into your bank account.
We kindly ask that customers do not send returns back via 'Return To Sender' as this will result in significant delays and additional fees that will be deducted from the final refund. Please contact us directly for special assistance with returns -- please follow the 'Return Instructions' listed below.
To get started, make sure you have your Order Number and Original Purchase Email Address handy. You can find your Order Number in your confirmation email or at the top right of your packing slip (e.g.SB#12345). Once you've located these, please hit START MY RETURN below